The shipment of your product is our highest priority and everyday we dispatch hundreds of products to satisfied customers across the world.

However, our products are manufactured and sent from all over the world. The majority are delivered from Asia, our shipping and handling times can vary and we are therefore unable to offer next day delivery.

Processing time: As soon as we receive your payment, we immediately dispatch your order to our suppliers for order verification, tailoring, quality check and packaging which can take an additional 1-4 days.

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. 

Depending what you have ordered, it might take 10-20 working days for your items to arrive.

Tracking: As soon as your order is shipped, you will receive a confirmation email containing a tracking number allowing you to easily locate your product. Please note that while the majority of our shipping companies provide a tracking service, we cannot guarantee it in all cases.

If you have any questions, please don't hesitate to contact us at info@puzzlesofwood.com

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